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Resources and Contacts

Contacts and Resources for Parents and Carers

The following list of useful contacts and resources provide parents and carers with useful information and advice to help them keep their children safe.

The Child Exploitation and Online Protection Centre (CEOP) provides resources and guidance for parents and carers about how to keep children and young people safe online.

The Listen To My Story website has been developed by Merseyside Police and the children’s safeguarding boards in Merseyside. It provides a wealth of information and case studies in relation to Child Sexual Exploitation. It includes guidance specifically for parents and carers.

PACE – Parents Against Child Sexual Exploitation – helps parents across the UK understand about sexual exploitation and how parents are the prime agents in helping their children exit exploitative relationships.

Barnardo’s is a leading UK charity for the protection of children and young people from harm. Their website details the ongoing campaigns and is full of useful advice.

The website of the NSPCC who are the largest children’s charity in the UK also contains a lot of advice and guidance about keeping children and young people safe.

Teenwirral is a website for young people (aimed at 13+) from Wirral Council which contains a wealth of information including what’s on, activities to be involved in plus advice and guidance and useful links. The website also contains helpful information for parents and can be accessed here.

My Child Can

The Local Authority has set up a facebook page to promote activities for young people, offer and signpost to helpful advice, what’s on information, national campaigns and partner activities:

Contacts for Children and Young People

The following is a list of local and national organisations who provide help and support to children and young people.

If you are feeling unsafe or at risk of harm talk to an adult you trust – could be a parent/carer, teacher, social worker or youth worker. You can also speak to children’s social care by ringing 0151 6062008 or by phoning the Police on 101. In an emergency always dial 999.

ChildLine (0800 1111) is the UK’s free, confidential helpline for children and young people. They are there for advice and support, by phone and online, 24 hours a day. Whenever and wherever you need them, they’ll be there.

Bully Busters run a confidential freephone helpline for young people across Merseyside who are affected by bullying. The team listen, support, advise and offer other services to help you become happier and free from bullies. You can call them for free on 0800 169 6928. They are open Monday to Friday from 9am to 7pm offer young people aged between 11 and 25 a free confidential online advice and counselling service and can help with any worries you may have.

The Child Exploitation and Online Protection centre (CEOP) offers help and advice on cyberbullying, and maintains a special website for young people about staying safe online.

Talk to Frank drugs advice: Call 0800 77 66 00 for help and advice about drugs or visit the talk to frank website.

Response is an agency for young people (13 to 19) which offers a wide range of support including Drugs & Alcohol, Counselling, Housing, Lifestyle and other general support – someone at Response can help and advise you. You can call in and have a general chat about your needs or make an appointment with one of the dedicated workers. You can phone them on 0151 666 4123 and you’ll find them at 19 Argyle Street, Birkenhead CH41 1AD.

Catch22 provide the missing from home and care, and Child Sexual Exploitation service for young people in Wirral. The service runs a dedicated helpline 0808 168 9698 and provides support to young people who have run away or need advice as well as family and friends who are concerned about runaways

Sexual Health Wirral is a new service bringing together local NHS organisations and Brook to make it easier to access support, information and services to people across Wirral. The service provides free and confidential information advice and treatments for people living in Wirral regardless of age, ethnicity, gender or sexuality. Tel. 0151 514 6464 or visit the website Sexual Health Wirral

Teenwirral is a website for young people (aimed at 13+) from Wirral Council which contains a wealth of information including what’s on, activities to be involved in plus advice and guidance and useful links. The website can be accessed by following the link: