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Contacts for help and support

Contacts, support and information

The following is a list of local and national organisations who provide help and support to children and young people. All services are confidential and offer help, support and practical information. Most of the services offer a free phone number or you can visit their website for further information regarding their service.

If you are in immediate danger call the Police on 999

B-eat support for eating disorders helpline 0345 634 7650 (16:00 – 22:00 pm 365 days a year) or email here [email protected]

Bullybusters 0800 169 6928  this is a free confidential helpline available from 09:00 -19:00pm or contact them via the website here

Childline 0800 1111 this is a free confidential helpline available 24 hours a day or contact via the website  here

Child Exploitation and Online Protection Centre will offer help and advice about online safety and cyberbullying contact here

Catch22 contact on 0808 168 9698 for support and advice around missing from home, and child sexual exploitation. For more information see here

Children’s Legal Centre legal advice and representation for children and young people, plus information about their legal rights as a child. Contact on line here

Crimestoppers on 0800 555 111 or give information online anonymously here

Frank on 0800 776 600 for confidential information and advice about substance abuse, whether it is for you or someone else. For more information see here

Integrated Front Door on 0151 606 2008 (9:00 am -17:00 pm) after hours 0151 677 6557 or email [email protected]

Kooth.com for free, safe and anonymous online support for young people aged 11 to 25 years of age. Available from Monday – Friday 12:00pm – 22:00pm and Saturday – Sunday 18:00pm – 22:00pm, or visit the website  here 

LGBT the UK charity Stonewall for gay, lesbian, bi-sexual and transgender people, they offer information and support, contact on 0207 593 1850 (Mon – Friday 9:30 -17:30pm) or visit the website here

Response is a mental health service based in Birkenhead and offers a range of support and information to children and young people, ages 13-19 on subjects of alcohol, drugs, mental health, homelessness. Telephone on 0151 666 4123 or email [email protected]

Sexual Health Wirral contact on 0151 514 6464 for advice on sexual health, sexual health screening, contraception and treatment. For more information visit the website here

Samaritans 24 hour confidential listening and support for anyone that needs it freephone on 116 123, email [email protected] or visit the website here

Teenwirral offers information on what is happening in Wirral for young people from age 13+  for more information see here

The Mix on 0808 808 4994 information, support and listening 24 hours for young people under the age of 25 years or get support online here